Ophthalmic and Anesthesia Instruments in USA

Stellmacher Instruments Inc – Shipping Policy

At Stellmacher Instruments Inc, we are committed to providing you with a smooth and reliable shipping experience. Please review our shipping policy below for important information regarding order processing, shipping methods, delivery times, and more:

Shipping Destinations:

We offer nationwide and international shipping services, delivering products all over the world.
We currently ship to the United States, Canada, Australia, and many other international destinations.
Orders with valid shipping addresses in these regions can be processed directly through our website.

Order Processing Time:

We strive to process and ship orders as quickly as possible.
Most orders are processed and prepared for shipment within 3 business days after payment confirmation.
Please note that order processing time may vary during peak seasons or due to unforeseen circumstances.

Shipping Methods:

We utilize reliable carriers to ensure the safe and timely delivery of your products.

  • United States: Standard delivery in 3–5 business days.

  • Canada: Standard international shipping via trusted carriers. Estimated delivery time is 7–15 business days.

  • Australia: Standard international shipping via trusted carriers. Estimated delivery time is 10–20 business days.

Note: Delivery times are estimates and may vary depending on customs clearance or shipping conditions in the destination country.

Expedited shipping options may be available for select products and destinations. The available options will be displayed during the checkout process.

Shipping Fees:

Shipping fees are calculated based on various factors, including the total weight and dimensions of the package and the shipping destination.
Shipping costs for international orders (including Canada and Australia) will be calculated at checkout.
You will be able to review the final shipping cost before completing your order.

Order Tracking:

Once your order has been shipped, a tracking number will be sent via email.
You can track your shipment through the carrier’s website using this number.

Shipping Address:

Please ensure that the shipping address is complete and accurate.
For international shipments, including those to Canada and Australia, please include correct postal codes and contact information.

Delivery Issues and Exceptions:

While we strive to ensure smooth delivery, delays due to customs or local postal services may occasionally occur, particularly for international shipments.
If any issues arise, contact our team immediately for assistance.

Shipping Support:

For shipping-related inquiries, contact us at:
📧 sales@stellmachermed.com
📞 (352) 995-6400